Support forum
2:17 pm
Hi Crispin,
The problem with the latest version of .NET is not something that suddenly appears, it is only an issue when you have .NET 2.0 installed without the updates and service packs. A possible cause for this problem is if the SMTP port number 25 is already in use by another process, this blocks the SMTP server in Diafaan SMS Server.
I will contact you by email to see if we can solve this problem.
Regards, Henk
1:09 pm
We've noticed that our email alerting services has stopped working, It was fine all this time and have also reinstalled .net 3.5 but with no luck
10:22 am
A quick update for other users that experience this problem.
It turns out that the SMTP server only works properly with the latest version of Microsoft dotNet 2. It is recommended to install Microsoft dotNet 3.5, this version also contains the latest patches for dotNet 2.
Microsoft dotNet 3.5 can be downloaded from http://www.microsoft.com/download/en/details.aspx?id=21
7:16 am
solved.
needed to install .NET latest version.
Now it works perfect.
Thanks.
Henk Helmantel said:
Hi Wolfgang,
Can you email me the configuration of Diafaan SMS Server (Select File-Export-Configuration) and the Windows version you use?
The SMTP server in Diafaan SMS Server does not generate an error in the event log when it cannot start, but normally this can only happen when another program uses port 25. I can send you an updated version of the email library that does generate an error in the event log. Maybe this will shed some light on the reason of the error.
Regards, Henk
11:34 am
Hi Wolfgang,
Can you email me the configuration of Diafaan SMS Server (Select File-Export-Configuration) and the Windows version you use?
The SMTP server in Diafaan SMS Server does not generate an error in the event log when it cannot start, but normally this can only happen when another program uses port 25. I can send you an updated version of the email library that does generate an error in the event log. Maybe this will shed some light on the reason of the error.
Regards, Henk
8:58 pm
Hi dear Diafaan Team,
i tried to start the SMTP Connector (Email Connector) and set it to Port 25. Firewall is not running!.
If i try to connect via telnet to port 25 it tells me that it can not connect.
I tried different ports put seems that it can not start the smtp server.
I checked with tcpview and tcpview also does not show any open port other than 9710 (for http connector)
any ideas?
Thanks
Wolf.
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