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Hello Wayne,
The most likely cause for this issue is a bug in the firmware of the modem or, if it is a USB modem, in the USB driver. If you can find updates for the modem firmware or the USB driver software it is worth a try to install them for your modems.
Regards, Henk
10:24 am
Hi
had a sms sent into us to 4 sims and each time it came in it caused the modem to stop communicating with the com port. the sims are all on the same network 3uk.
had to turn the modems off and on again before it started working.
the sms message that was sent
Availability for February 2020
10/02/2020-Night
11/02/2020-Night
12/02/2020-Night
13/02/2020-Night
17/02/2020-Night
18/02/2020-Night
19/02/2020-Night
20/02/2020-Night
21/02/2020-Night
22/02/2020-Night
23/02/2020-Night
24/02/2020-Night
25/02/2020-Night
26/02/2020-Night
27/02/2020-Night
28/02/2020-Night
29/02/2020-Night
*updates will be notified
Name: person name
modems are simcom_sim521e and the version of diafaan we are on is 4.3.0.2
any thoughts you might have on this matter.
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