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SMPP sender ID
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May 12, 2018
10:35 am
Henk Helmantel
Admin
Forum Posts: 933
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May 28, 2013
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Did your SMPP provider also give the exact reason why they rejected the message? The SMPP log looks OK but your SMPP provider might expect different TON and NPI values for the source address.

853 is not a standard SMPP error code, but it could be an error code that is specific for your SMPP provider.

Regards, Henk

May 11, 2018
11:25 am
Mirza
Guest
Guests

Dear Henk,

This is a log that we received from our SMPP provider - reason why they rejected SMS with senderID.

853 WARNING: [3895, ProCre1] SUBMIT_SM command_length=63,command_id=4,command_status=0,sequence_number=4157,source_addr=Procredit,source_addr_ton=5,source_addr_npi=0,destination_addr=38762xxxxxxxdest_addr_ton=1,dest_addr_npi=1,priority_flag=0,esm_class=0,registered_delivery=0,data_coding=3,sm_length=10,short_message=testiranje

March 19, 2018
9:14 am
Henk Helmantel
Admin
Forum Posts: 933
Member Since:
May 28, 2013
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This error means that your SMPP provider has rejected the message. It is possible that the SMPP service provider does not accept the sender ID but it is also possible that the SMPP service expects specific NPI and TON values for the sender ID. Although I would expect a different error message in that case.

Is it possible for you to contact your SMPP service provider and ask them why they reject the messages?

Regards, Henk

March 18, 2018
7:42 pm
Mirza
Guest
Guests

Hello Henk,

Thank you for your reply, but we still can't send messages with SenderID.
When we enter SenderID that we got from our provider, we get this message:

Status: 300, Message rejected by the SMPP gateway
Error: 102, ESME Receiver Reject Message Error Code.

Any more tips what to try?

Tnx

March 15, 2018
8:24 am
Henk Helmantel
Admin
Forum Posts: 933
Member Since:
May 28, 2013
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Hello Mirza,

You can set the sender ID in the 'Default source address' parameter in the 'SMPP server' settings of the SMPP Gateway. If your SMPP service allows a list of sender ID's then you can add them all in the 'ApprovedSourceAddressList' property in the 'Advanced' settings of the SMPP Gateway.

Regards, Henk

March 14, 2018
7:07 pm
Mirza
Guest
Guests

Dear reader,

We have set up Diafaan server to send SMS messages to our clients via SMPP gataway and we bought SMPP service from our local telecom provider. They gave us unique Sender ID (that should be visible to clients instead of telephone nummber). We are sending messages but our Clients are still receiving messages with telephone number. We contacted our local telecom company and they told us that we need to check with you how to set up Diafaan to send messages with ID that they gave us.

Can you help us with this problem?

Tnx

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