Support forum

Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_TopicIcon
send SMS unicode multipart send more than one message
sp_NewPost Add Reply sp_NewTopic Add Topic
May 22, 2014
6:00 pm
Henk Helmantel
Admin
Forum Posts: 554
Member Since:
May 28, 2013
sp_UserOfflineSmall Offline

I also would like to see the send log record of one of the multi-part messages that is sent repeatedly.

To save the send log record, right-click on the message in the Send Log of Diafaan SMS Server and select 'Export to file'.

Regards, Henk

May 22, 2014
5:00 pm
Henk Helmantel
Admin
Forum Posts: 554
Member Since:
May 28, 2013
sp_UserOfflineSmall Offline

Thanks for the logs, I did not realize that the message are sent with a SMPP Gateway instead of a GSM Modem Gateway.

There is nothing in the logs that explains why messages are sent multiple times, the message parts are all accepted by the SMPP server so there is no reason for Diafaan SMS Server to resubmit the message. I suspect that the problem lies earlier, perhaps the message is delivered multiple times to Diafaan SMS Server.

Can you send me a description of your setup and the configuration file you use (File-Export-Configuration)? That might give me a clue where the problem might come from.

Regards, Henk

May 22, 2014
4:15 pm
Erick
Guest
Guests

Hi Henk.
Thank you for the answer, I sent the log file by email.

Thanks

Erick

May 22, 2014
1:53 pm
Henk Helmantel
Admin
Forum Posts: 554
Member Since:
May 28, 2013
sp_UserOfflineSmall Offline

Hello Erick,

The only reason I can think of why a long message is sent multiple times is when sending one of the message parts, probably the last one, causes an error. Sometimes a message that is sent by the GSM modem still causes an error when the send confirmation is not received forwarded to Diafaan SMS Server in time.

If you send the communication log of one of the multi-part message to dms@diafaan.com, I will have a look to see what goes wrong. It is ideal when the multi-part message is sent to the GSM modem itself so I can also see if the message is received properly.

Regards, Henk

May 22, 2014
8:30 am
Erick
Guest
Guests

I detect when I send an UNICODE of 3 or more parts, the DIAFAAN Server send the same long message 3 or 4 times, why it do it? if I send a few string even it is UNICODE, it works very well, please help me to fix it.

Erick

Forum Timezone: Europe/Amsterdam

Most Users Ever Online: 494

Currently Online:
4 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Member Stats:

Guest Posters: 365

Members: 0

Moderators: 0

Admins: 1

Forum Stats:

Groups: 2

Forums: 3

Topics: 533

Posts: 1849

Newest Members:

, Henk Helmantel

Administrators: Henk Helmantel: 554