Support forum

Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_TopicIcon
Retry SMS after delivery report received with status undeliverable
sp_NewPost Add Reply sp_NewTopic Add Topic
September 17, 2017
6:07 pm
Henk Helmantel
Admin
Forum Posts: 1488
Member Since:
May 28, 2013
sp_UserOfflineSmall Offline

Hello Mabdelfattah,

Diafaan SMS Server only retries sending messages that are not already accepted by the SMS service provider. If a message is accepted by the service but it later triggers a status error (status code 301) then Diafaan SMS Server will not try to send the message again.

There is no work around for this in Diafaan SMS Server, the only way to retry messages with status code 301 is to let the client handle the status update and, depending on the status and error code, generate a new message. It is also possible to use an external SQL database to store the send log and set up a trigger in the database that sends a new message when the status code changes to 301. But that is outside the scope of Diafaan SMS Server.

Regards, Henk

September 14, 2017
3:42 pm
mabdelfattah
Guest
Guests

Hello Henk,

in one of the SMSC gateways we use, some messages are accepted by the SMPP gateway then after few seconds, a delivery report is received with status code 301 "Undeliverable".

So, the question here is, does the Diafaan SMS gateway retry sending this message again ? using the primary gateway or the backup gateway ?

Or the retry is based on that the message is not accepted by the SMPP gateway ? if so, is there a way that we tell the gateway to retry the undeliverable or failed messages ?

The retry count is set to 3 times on each gateway on the connector.

Thank you,
Mahmoud

Forum Timezone: Europe/Amsterdam

Most Users Ever Online: 529

Currently Online:
12 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Member Stats:

Guest Posters: 672

Members: 0

Moderators: 0

Admins: 1

Forum Stats:

Groups: 2

Forums: 3

Topics: 1141

Posts: 3899

Newest Members:

, Henk Helmantel

Administrators: Henk Helmantel: 1488