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Message queue empty but MessageOut table in DB has records waiting?
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June 6, 2014
10:55 am
Henk Helmantel
Admin
Forum Posts: 553
Member Since:
May 28, 2013
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Hello Tassmo,

One possible cause of this problem could be that the database driver does not properly close the database connections and that the database runs out of connections. After a certain time the database might close the idle connections so that Diafaan SMS Server can connect to the database again.

However, without more information this is just speculation. There are probably errors in the event log of the SQL Connector of Diafaan SMS Server that can provide more information about the problem. If you send your configuration file (File-Export-Configuration) and the event log (File-Export-Event log) to dms@diafaan.com, I will have a look to see if I can find the problem. Please include the serial number of your license in the email as well.

Regards, Henk

June 5, 2014
4:36 pm
TASSMO
Guest
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Hi,

What can be causing a delay between the messages sitting in MessageOut field of DB when there are no messages in the Diafaan queue? Sometimes it can be 10-15 minutes before it picks them up and puts them in the queue but if I restart the DB connector it takes them out soon after.

Thanks
Tass

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