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You can move the configuration of Diafaan SMS Server from one server to another by moving the folder 'C:\ProgramData\Diafaan\Diafaan Message Server\' and all of its sub-folders. The location of the 'ProgramData' folder can be different on older versions of Windows. Make sure you stop the Diafaan SMS Server service and close the console program on both servers before copying the folder.

Regards, Henk

We usually release a new version of Diafaan SMS Server once every 4 to 5 months or so. The next version will probably not be released before March 2016. It is not guaranteed that any of the new features discussed in this topic will be included in a new version.

We can provide plugins to customers with a valid license that is still in the free support and update period for new features that are contained within a single Gateway or Connector. But changes to the core of Diafaan SMS Server are only available in a new release.

Regards, Henk

The reports in Diafaan SMS Server are calculated on the fly from the send- and receive logs. That means that the reports only contain the messages that are still in the logs, messages that are already removed from the logs are not included in the reports.

Since the send- and receive logs count a long multi-part SMS as one message, the message count in the reports can be different from the message count in the statistics of the separate gateways. If you need a consistent and reliable message accounting then you can use the HTTP callback functionality of Diafaan SMS Server or calculate your reports from your own SQL database. The reports in Diafaan SMS Server are only intended to give a general idea about the number of messages that are sent and received.

I will add your suggestion about the send log layout to the list of requested new features.

Regards, Henk

I have been able to replicate this problem, it turns out to be a bug in the handling of long multi-part message in combination with the send limit of the GSM Modem Gateway of Diafaan SMS Server version 3.1.0.0 or lower.

This bug will be fixed in the next version of Diafaan SMS Server, users of Diafaan SMS Server with a license that is still in the free upgrade and support period can send an email to dms@diafaan.com with a request for a plugin with a temporary solution for the bug.

Regards, Henk

I'm afraid that the market for SMS software like Diafaan SMS Server is not large enough to support sales offices all over the world.

In response to an earlier question about the validity period, the current version of Diafaan SMS Server does not support custom validity period per message. It is only possible to set a gateway specific validity period for the GSM Modem Gateway and the SMPP Gateway. If you send a message with a specific validity period from an SMPP Client to the SMPP Connector of Diafaan SMS Server, the validity period is ignored.

We will have a look to see if the option to specify a different validity period per message for messages sent from the SMPP Connector can be added to a future version of Diafaan SMS Server.

Regards, Henk

I'm sorry, I thought your question was about the SMPP Gateway in Diafaan SMS Server instead of the SMPP Connector.

At the moment, the SMPP Connector can only return the status 'UNDELIV' in the receipt when the message could not be delivered. I will put the functionality to return the status 'EXPIRED' on the wish list for the next version of Diafaan SMS Server.

Regards, Henk

If the SMPP server sends a receipt back to Diafaan SMS Server with the status 'EXPIRED', Diafaan SMS Server will update the status of the message from 'Sent' (status code 200) to 'Error' (status code 301). But if the SMPP server does not send a receipt back to Diafaan SMS Server the status will stay 'Sent'.

Regards, Henk

The status 'Sent' in Diafaan SMS Server does not mean that the message hangs, it merely means that the message is sent to (and accepted by) the SMPP server. The status will only be changed to 'Error' or 'Received' when Diafaan SMS Server receives a delivery report from the SMPP server.

Not all SMPP servers allow a custom validity period, in that case the SMPP server will ignore the 'ValidityPeriod' property of the SMPP Gateway of Diafaan SMS Server and set the validity period to (usually) three days.

Regards, Henk

Diafaan SMS Server can only be purchased online through the order form on our website (click on the 'buy now' link for the edition of Diafaan SMS Server you want to purchase). Payment options include all major credit cards, Paypal and pre-paid bank wire transfer.

Regards, Henk

Hello Shroff,

A message with status code 301 means that the message was sent successfully by Diafaan SMS Server and accepted by the mobile operator but that it could not be delivered to the mobile phone. The 'Service rejected' error does not specify the exact reason for the error, it could be an invalid number or unsupported number format, or perhaps the number belongs to another mobile network that does not have SMS roaming with the SIM card you use.

The error codes (in this case error code 99) that the mobile operators return do not always give a reliable indication of the real cause of the error, the only thing that is certain is that the message was not delivered to the mobile phone.

Regards, Henk