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Extract from sms message
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August 17, 2018
9:06 pm
Henk Helmantel
Admin
Forum Posts: 942
Member Since:
May 28, 2013
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With the 'Extract from SMS message' option, the email address must be present in the message text of the received SMS message. None of the messages in your receive log contain an email address so Diafaan SMS Server forwards the received SMS messages to the default email address.

If you send an SMS message with a valid email address in it (for instance 'Test message to mail@domain.com'), the SMS message will be forwarded to the email address in the SMS message.

Regards, Henk

August 17, 2018
4:51 pm
Davydave
Guest
Guests

i check the config file and no email are present in the reply sms, how could i add an email ?
i try many combinaison by editing the sms template and nothing work for the moment.

August 17, 2018
3:47 pm
Henk Helmantel
Admin
Forum Posts: 942
Member Since:
May 28, 2013
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According to the configuration file, your Email Connector is now set up to extract the email address from the incoming SMS message and send the message as an email to the email address in the SMS message, or to the default email address if Diafaan SMS Server does not find a valid email address in the SMS message.

If the messages are only sent to the default email address then Diafaan SMS Server cannot find the email addresses in the SMS messages that you receive. It is possible that there is no email message present in the SMS messages but it is also possible that the email address that you use in the SMS message is non-standard and is not recognized by Diafaan SMS Server. If you send me the receive log of Diafaan SMS Server (menu options 'File-Export-Receive log') I will have a look to see which of the two it is.

Regards, Henk

August 16, 2018
9:58 pm
Davydave
Guest
Guests

Hi Henk , i check the good option this time but i still have the same problem , i send you back the new config file
and a print screen of my setting.
7

August 15, 2018
10:46 am
Henk Helmantel
Admin
Forum Posts: 942
Member Since:
May 28, 2013
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Thanks for sending the configuration file. Your Email Connector is set up to send all incoming SMS messages from the GSM Modem Gateway to the default email address. This is the default setting of the Email Connector. You can change the default routing for received SMS messages in the 'Receive SMS' options of the Email Connector.

If you set the 'Extract from SMS message' option, the email Connector tries to find an email address in the SMS message and send the message to that email address or to the default email address if it can't find an email address in the SMS message.

If you check the 'Reply to email...' option, the Email Connector will try to send the received SMS messages to the 'from' email address that last sent an message to the mobile number where the SMS message came from. Otherwise it will send the message to the default email address (or to the email address in the SMS message).

Regards, Henk

August 6, 2018
11:37 am
Henk Helmantel
Admin
Forum Posts: 942
Member Since:
May 28, 2013
sp_UserOfflineSmall Offline

The Email Connector in Diafaan SMS server can be set up to forward received SMS messages to a default email address, to an email address in the text of the SMS message or as a reply to an email address that previously sent an SMS message to the phone number of the sender of the reply (this last option is not 100% reliable due to the nature of SMS).

If the SMS message text does not contain a valid email address or if it is not recognized as a reply, the message will be forwarded to the default email address.

If you send the configuration file (menu options 'File-Export-Configuration') of Diafaan SMS Server to dms@diafaan.com I will have a look to see if I can find something wrong in the way the Email Connector is set up.

Regards, Henk

August 3, 2018
3:17 pm
Davydave
Guest
Guests

i setup forward received sms message to email , but look like all my sms go to the default adress when i reply.

what i do wrong i add the field
[from-address]
[from-name]
[subject]
[message-text]

in my sms , diaaffan is supossed to reply to the from adress.
do i miss something?

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