Support forum
10:40 am
Unfortunately, GSM modem error 500 can mean anything. It just indicates that the GSM modem could not send the message. Some possible reasons why the modem cannot send the messages are:
- The (prepaid) SIM card does not have enough credits left
- The modem cannot connect to the mobile network
- The SMSC number (+554199138200) is wrong
- The mobile operator accepts only national numbers (e.g. 04884024454)
Does the modem receive SMS messages OK? And can you send a message when you put the SIM card in a normal mobile phone?
Regards, Henk
2:20 am
We want to buy your SMS server but we can´t send messages with it.
HERE ARE THE ERRORS WE ARE GETTING:
SEND LOG ERROR
**************************
SendTime Status To Message From MessageType MessageParts PDU UserId UserInfo ReceiveTime GatewayId GatewayName ConnectorId MessageId StatusCode StatusText ErrorCode ErrorText ResultTrace
05/09/2012 21:09:28 Error +554884024454 teste 3 sms.automatic 1 079155149931280031010C915584482044450000A907F4F29C5E06CD00 1 31/12/9999 23:59:59 2 GSM Modem Gateway 300 Error: Unknown error after PDU sent. 500 unknown error *2*:300:500
*************************************************
EVENTS ERROR:
EventTime Event Source
05/09/2012 21:09:28 The GSM Modem returned +CMS ERROR: 500 (unknown error) after the 079155149931280031010C915584482044450000A907F4F29C5E06CD00 command. GSM Modem Gateway
Please HELP!
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