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Error in dlink gsm modem connecting -
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July 7, 2014
11:30 am
Henk Helmantel
Admin
Forum Posts: 554
Member Since:
May 28, 2013
sp_UserOfflineSmall Offline

Hello Arash,

These type of errors are often difficult to solve. If the problem is the modem driver, the only solution might be to use another modem model.

First, make sure that the modem connection software of the Dlink GSM USB modem is not running, sometimes the connection software that came with the modem interferes with the connection to Diafaan SMS Server.

It might be necessary to update the firmware and/or USB driver of the modem, if there is a newer version of the USB driver available you can try if that makes a difference. Updating the firmware of the modem is often more complicated but sometimes it helps.

Regards, Henk

July 5, 2014
3:14 pm
Arash
Guest
Guests

Dlink GSM USB modem connect but hang after a minutes working.
modem status freez in initialize & modem status in web is not availabe
this is gsm modem gateway log:

EventTime,Event,Source,EventTrace
"7/5/2014 4:02:04 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 4:02:04 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 4:01:34 PM","Send modem reboot command.","GSM Modem Gateway"
"Send modem reboot command."
"7/5/2014 4:01:03 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 4:01:03 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 4:00:03 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 4:00:02 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:59:02 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:59:02 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:58:32 PM","Timeout error, no or unexpected response after GSM Modem command ""AT"".","GSM Modem Gateway"
"Timeout error, no or unexpected response after GSM Modem command ""AT"".
at (Boolean )
"
"7/5/2014 3:58:01 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:58:01 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:57:00 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:57:00 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:56:00 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:55:59 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:54:59 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:54:58 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:53:58 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:53:58 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:52:57 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:52:56 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:51:56 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:51:56 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:51:26 PM","Send modem reboot command.","GSM Modem Gateway"
"Send modem reboot command."
"7/5/2014 3:50:55 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:50:55 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:49:54 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:49:54 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:48:54 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:48:53 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:48:23 PM","Timeout error, no or unexpected response after GSM Modem command ""AT"".","GSM Modem Gateway"
"Timeout error, no or unexpected response after GSM Modem command ""AT"".
at (Boolean )
"
"7/5/2014 3:47:53 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:47:52 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:46:52 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:46:52 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:45:51 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:45:51 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:44:50 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:44:50 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:43:49 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:43:49 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:42:48 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:42:48 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:41:47 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:41:47 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:41:17 PM","Send modem reboot command.","GSM Modem Gateway"
"Send modem reboot command."
"7/5/2014 3:40:47 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:40:46 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:39:46 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:39:45 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:38:45 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:38:45 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:38:14 PM","Timeout error, no or unexpected response after GSM Modem command ""AT"".","GSM Modem Gateway"
"Timeout error, no or unexpected response after GSM Modem command ""AT"".
at (Boolean )
"
"7/5/2014 3:37:44 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:37:44 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:36:43 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:36:43 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:35:42 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:35:42 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:34:42 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:34:41 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:33:41 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:33:40 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:32:40 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:32:40 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:31:39 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:31:39 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:31:09 PM","Send modem reboot command.","GSM Modem Gateway"
"Send modem reboot command."
"7/5/2014 3:30:38 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:30:38 PM","GSM modem gateway ""GSM Modem Gateway"" started.","GSM Modem Gateway"
""
"7/5/2014 3:30:38 PM","GSM modem gateway ""GSM Modem Gateway"" stopped.","GSM Modem Gateway"
""
"7/5/2014 3:30:38 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:30:10 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:30:09 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:30:09 PM","Timeout error, no or unexpected response after GSM Modem command ""AT"".","GSM Modem Gateway"
"Timeout error, no or unexpected response after GSM Modem command ""AT"".
at (Boolean )
"
"7/5/2014 3:29:39 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:29:39 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:29:08 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:29:08 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:28:37 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:28:37 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:28:37 PM","Reset modem connection.","GSM Modem Gateway"
"Reset modem connection.
at (Boolean )
"
"7/5/2014 3:28:07 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:28:07 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:27:36 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:27:36 PM","GSM modem gateway ""GSM Modem Gateway"" started.","GSM Modem Gateway"
""
"7/5/2014 3:27:36 PM","GSM modem gateway ""GSM Modem Gateway"" stopped.","GSM Modem Gateway"
""
"7/5/2014 3:27:36 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:27:27 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:27:27 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:26:56 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:26:56 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:26:26 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:26:25 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:25:55 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:25:55 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:25:55 PM","Timeout error, no or unexpected response after GSM Modem command ""AT"".","GSM Modem Gateway"
"Timeout error, no or unexpected response after GSM Modem command ""AT"".
at (Boolean )
"
"7/5/2014 3:25:24 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:25:24 PM","GSM modem gateway ""GSM Modem Gateway"" started.","GSM Modem Gateway"
""
"7/5/2014 3:25:14 PM","GSM modem gateway ""GSM Modem Gateway"" stopped.","GSM Modem Gateway"
""
"7/5/2014 3:25:14 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:25:09 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:25:09 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:25:09 PM","Reset modem connection.","GSM Modem Gateway"
"Reset modem connection.
at (Boolean )
"
"7/5/2014 3:24:38 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:24:38 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:24:08 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:24:07 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:23:37 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:23:37 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:23:06 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:23:06 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:22:36 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:22:36 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:22:05 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:22:05 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:21:35 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:21:34 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:21:04 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:21:04 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:20:33 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:20:33 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:20:33 PM","Timeout error, no or unexpected response after GSM Modem command ""AT"".","GSM Modem Gateway"
"Timeout error, no or unexpected response after GSM Modem command ""AT"".
at (Boolean )
"
"7/5/2014 3:20:03 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:20:02 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:20:02 PM","Reset modem connection.","GSM Modem Gateway"
"Reset modem connection.
at (Boolean )
"
"7/5/2014 3:19:32 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:19:32 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:19:01 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:19:01 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:18:31 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:18:31 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:18:00 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:18:00 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:17:29 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:17:29 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:16:59 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:16:58 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:16:28 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:16:28 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:15:57 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:15:57 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:15:27 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:15:26 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:15:26 PM","Timeout error, no or unexpected response after GSM Modem command ""AT"".","GSM Modem Gateway"
"Timeout error, no or unexpected response after GSM Modem command ""AT"".
at (Boolean )
"
"7/5/2014 3:14:56 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:14:56 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:14:56 PM","Reset modem connection.","GSM Modem Gateway"
"Reset modem connection.
at (Boolean )
"
"7/5/2014 3:14:25 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:14:25 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:13:55 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:13:55 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:13:24 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:13:24 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:12:54 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:12:53 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:12:23 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:12:23 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:11:52 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:11:52 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:11:22 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:11:21 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:10:51 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:10:51 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:10:20 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:10:20 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:10:19 PM","Timeout error, no or unexpected response after GSM Modem command ""AT"".","GSM Modem Gateway"
"Timeout error, no or unexpected response after GSM Modem command ""AT"".
at (Boolean )
"
"7/5/2014 3:09:49 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:09:49 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 3:09:49 PM","Reset modem connection.","GSM Modem Gateway"
"Reset modem connection.
at (Boolean )
"
"7/5/2014 3:09:49 PM","Timeout error, no or unexpected response after GSM Modem command ""AT+CMGL=4"".","GSM Modem Gateway"
"Timeout error, no or unexpected response after GSM Modem command ""AT+CMGL=4"".
at (Boolean )
"
"7/5/2014 3:04:38 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 3:04:38 PM","GSM modem gateway ""GSM Modem Gateway"" started.","GSM Modem Gateway"
""
"7/5/2014 3:04:06 PM","GSM modem gateway ""GSM Modem Gateway"" stopped.","GSM Modem Gateway"
""
"7/5/2014 3:04:06 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 1:43:59 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 1:43:59 PM","GSM modem gateway ""GSM Modem Gateway"" started.","GSM Modem Gateway"
""
"7/5/2014 1:36:47 PM","GSM modem gateway ""GSM Modem Gateway"" stopped.","GSM Modem Gateway"
""
"7/5/2014 1:36:47 PM","Serial port closed.","GSM Modem Gateway"
""
"7/5/2014 1:16:08 PM","Serial port ""COM5:115200,n,8,1"" open.","GSM Modem Gateway"
""
"7/5/2014 1:16:08 PM","GSM modem gateway ""GSM Modem Gateway"" started.","GSM Modem Gateway"
""

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