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diafaan Server not working with GSM MODEM
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October 29, 2021
9:51 am
Henk Helmantel
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May 28, 2013
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This is strange, I can't explain the difference between the screenshots of PuTTY, the AT command tester and the log of Diafaan SMS Server. The log suggests that the COM port is unstable but if you are able to connect with PuTTY it should work with Diafaan SMS Server in exactly the same way.

I am sorry but I don't have more suggestions how to get your modem pool to work with Diafaan SMS Server.

Regards, Henk

October 28, 2021
7:14 pm
Suhin
Guest
Guests

thanks again for reply I had tried with Putty and AT command tester the both are working fine i am attaching screenshots. Somehow i had added the gateway in diafaan and i had collected the logs too i am attaching it too i had tried of uninstalling and installing again, stopping and starting services again and tried restarting pc still the Diafaan shows trying to connect or Stopped Status.

Logs:https://pastebin.com/xPxZtHrg

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October 28, 2021
1:58 pm
Henk Helmantel
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Forum Posts: 1341
Member Since:
May 28, 2013
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Without the logs there is not much I can say about the issue. Perhaps the virtual COM ports do not work properly or the modem modules do not react as they should, that is not clear from the screenshots.

A good way to test one of the modems is to use a terminal program like PuTTY to connect to the COM port. If the modem reacts with OK when you type the AT command, Diafaan SMS Server should be able to connect to the modem as well. If you cannot get the COM port to work with the terminal program, it probably won't work with Diafaan SMS Server.

Regards, Henk

October 27, 2021
5:41 pm
Suhin
Guest
Guests

hey man thanks for the reply i cant take logs of the gateway bcoz while creating gateway the modem at the port is not detecting it was detected at the first time while i searched again it was not detecting i am sharing the photos have an look

View post on imgur.com

View post on imgur.com

while when i click search its loading for several hours and nothing happened and click test its loading for several hours and nothing happened any other ways to take logs ??

October 11, 2021
9:42 am
Henk Helmantel
Admin
Forum Posts: 1341
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May 28, 2013
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Hello Suhin,

I would like to see the communication log for one of the COM ports. The logs that you get after using the 'Search' and 'Test' buttons when you add a new GSM Modem Gateway are also useful.

You can send the log files to email address 'dms@diafaan.com'.

Regards, Henk

October 8, 2021
2:45 pm
Suhin
Guest
Guests

hello as i had 16 port GSM modem connected to usb UART port i had checked it the AT COMMAND tested tool in which everything is working fine i can send sms or receive sms and run ussd code all but the diafaan sms server cant detect modem at the same port
the modem is simcom sim800c
modem reference link :https://www.indiamart.com/proddetail/16-port-gsm-modem-pool-16796671391.html
AT command tester tool : https://m2msupport.net/m2msupport/download-at-command-tester/

please help me in connecting the modem

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