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diafaan server hang after some time
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August 26, 2013
4:07 pm
Henk Helmantel
Admin
Forum Posts: 1487
Member Since:
May 28, 2013
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I have not yet received your configuration file and event log entries, other information like the version of Diafaan SMS Server you use, the communication log of the connection and which online SMS service you use would also be helpful.

Regards, Henk

August 25, 2013
7:11 am
ali
Guest
Guests

Hi ,

the event log doesn't show any errors ( just timout ) from the provider and hen successful connection .
for the keep interval i put the value=30 sec

August 21, 2013
9:06 am
Henk Helmantel
Admin
Forum Posts: 1487
Member Since:
May 28, 2013
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Hello Ali,

Without more information about the configuration you are using it is very difficult to determine the possible cause of this problem. It is likely that there are errors in the Event Log of Diafaan SMS Server just before it stops sending messages that will give a better indication what the real problem is.

If you send the configuration file of Diafaan SMS Server (select File-Export-Configuration) and the appropriate Event Log entries (right-click on the event log entries to export) to dms@diafaan.com, I will have a look. Please include the serial number or purchase order number of your license in your support request email.

Regards, Henk

August 20, 2013
8:30 am
ali
Guest
Guests

Hi,
I have noticed the diafaan server nott send sms in the send queue until i stop diafaan service and start it.
The receiving is working fine ..
-
this happen after running the server for 2 days or more

any idea ?

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