Support forum

Advanced Search

— Forum Scope —

— Match —

— Forum Options —

Minimum search word length is 3 characters - maximum search word length is 84 characters

Character Encoding Issues
sp_NewPost Add Reply sp_NewTopic Add Topic
February 3, 2020
3:02 pm
Henk Helmantel
Forum Posts: 1502
Member Since:
May 28, 2013
sp_UserOfflineSmall Offline

Hello Sarfaraz,

I would like to see the complete send log item of one of the garbled messages together with the original message text. To save the send log item to file, right-click on the log item and select 'Export to file'. You can send the file and the original message text to email address

Regards, Henk

February 2, 2020
10:20 pm

Hello Henk,

We are facing some issues in character encoding. Below are the details for your reference.

User is sending to us using SMPP connector >> we are sending to our vendor using SMPP Gateway.

Sent by User over SMPP Connector : ith obs wew etht GeographyÄ. London is the sa{me size for going through the n[eighbouring pool--she could hea]r him sighing asÖ if hñe

Received by our vendor SMPP Gateway: ith obs wew etht Geography[. London is the sa(me size for going through the n<eighbouring pool--she could hear him sighing as\ if h}e

Sent by User over SMPP Connector zgyzhkkvjkek I beg€\ your pàüÄardon!' cried Alice in@ a louder@ tone. 'ARE you} to death."' 'YoÖu are old,' said the Duchess:ö

Received by our vendor SMPP Gateway: zgyzhkkvjkek I bege/ your p~[ardon!' cried Alice in a louder tone. 'ARE you) to death."' 'Yo\u are old,' said the Duchess:|

In both SMPP Connector and SMPP Gateway we have kept CharacterSetSend GSMDefaultAlphabet. Please let us know what should be the setting as we tried all the type of character encoding which are listed.

Thanks & Regards

Forum Timezone: Europe/Amsterdam

Most Users Ever Online: 529

Currently Online:
13 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Member Stats:

Guest Posters: 678

Members: 0

Moderators: 0

Admins: 1

Forum Stats:

Groups: 2

Forums: 3

Topics: 1149

Posts: 3929

Newest Members:

, Henk Helmantel

Administrators: Henk Helmantel: 1502