Support forum
11:49 am
Unfortunately I am not able to replicate your problems. The only thing I can think of is that the program is somehow damaged during download or installation.
Can you check if the digital signature of the file DiafaanMessageServer.exe in the installation folder is intact? Right-click on the file, select Properties and on the Digital Signatures page should be a signature with the name "Diafaan Communicatie Software". If this signature is missing the file is damaged.
Regards, Henk
6:55 am
Henk Helmantel said:
Hi Ericka,
It looks like the Diafaan SMS Server service is unable to load the GSM Modem plugin. This plugin is built-in to Diafaan SMS Server so it is normal that the plugin folder is empty.
This in not a problem that I have seen before, I will appreciate it if you can provide me with the answers for the following questions:
- What version (1.7 or earlier?) and edition (light, basic or full?) are you using
- Did you download the software from our website?
- Which version of Windows do you use?
- Did you install Diafaan SMS Server on the C:\Program Files\ folder or on a network drive?Regards, Henk
Thanks for your response,
I download the latest version of installer from your website. It's Basic Edition installed on dell optiplex-320 with 32-bit Windows 7 Pro and yes i did install on default directory "C:\Program Files\"
The modem i try for Diafaan is Wavecom M1206B over USB and Sony Ericsson K510i over Bluetooth, that modem it's works fine used with my old SMS software before but my old software eating more CPU usage so i want to change this.
I,ve found new error, when i edit GSM Gateway properties and test the modem its result "Unknown command";
9:50 pm
Hi Ericka,
It looks like the Diafaan SMS Server service is unable to load the GSM Modem plugin. This plugin is built-in to Diafaan SMS Server so it is normal that the plugin folder is empty.
This in not a problem that I have seen before, I will appreciate it if you can provide me with the answers for the following questions:
- What version (1.7 or earlier?) and edition (light, basic or full?) are you using
- Did you download the software from our website?
- Which version of Windows do you use?
- Did you install Diafaan SMS Server on the C:\Program Files\ folder or on a network drive?
Regards, Henk
7:53 pm
Dear Admin,
I need a SMS gateway to connect my sms modem with my PHP & SQL database, i think Diafaan have a simple SQL connector so i want to try this.
I'm so interest with your software but there is some problem after installation look like this;
http://imageshack.us/photo/my-images/593/captureyy.jpg/
SQL connector works fine but GSM gateway showing error and Plugins folder under "C:Program FilesDiafaan SMS ServerPlugins" is empty.
I have try to re-download and re-install but still get missing plugin.
Hope your help
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