Support forum
11:17 am
Hi Henk,
Thanks for your response. I double check the number format but it's correct. We may need to inquire this to our mobile operator.
Thank you.
Regards,
Joven
Hello Joven,
This error code means that your mobile operator does not know where to deliver the message or that the mobile phone is logged on to a mobile network that your operator cannot reach.
The only thing you can do is to check that the destination number is valid and formatted in international number format (starting with a '+'). If the number is invalid or formatted in national number format your mobile operator might not be able to determine where the message should be delivered.
Regards, Henk
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