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Send messages error
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October 4, 2017
9:59 am
SOM MANETH
Guest
Guests

Dear Henk,
i send the mail already.

thank.

October 4, 2017
9:16 am
Henk Helmantel
Admin
Forum Posts: 1511
Member Since:
May 28, 2013
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CMS error 304 indicates that the modem or the mobile network detects an error in one of the parameters or the overall structure of the SMS Packet Data Unit (PDU).

If you send the communication log for the GSM modem that includes a message with this error or the send log item for this message (right click on the message in the send log and select 'Export to File') to email address dms@diafaan.com, I can have a look to see what might be the cause of this problem. Please make sure that you include the serial number of your license in the email.

Regards, Henk

October 4, 2017
5:19 am
SOM MANETH
Guest
Guests

Dear Henk,
Now i get another error, how should i solve it?
---------------------------------------------------
Status: 300, Error: Unknown error after PDU sent.
Error: 304, CMS error: Invalid PDU mode parameter

Thanks.

October 3, 2017
9:56 am
Henk Helmantel
Admin
Forum Posts: 1511
Member Since:
May 28, 2013
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CMS error 513 is a modem manufacturer dependent error. For Wavecom modems it is specified as 'Lower layer failure (for SMS)' but other modem manufacturers can have a different cause for this error code, like 'Unable to store'. Unfortunately the error messages that the modem returns are often ambiguous and the error message sometimes has very little to do with the underlying cause of the error.

'Lower layer failure (for SMS)' is sometimes an indication that the modem and the network are not working together properly and that the modem is unable to send the message. Usually this happens when the message throughput (sending and/or receiving) is high.

Regards, Henk

October 3, 2017
8:05 am
SOM MANETH
Guest
Guests

Dear Henk,
How about error below?
Status: 300, Error: Unknown error after PDU sent.
Error: 513, CMS error: Lower layer failure (for SMS)

September 24, 2017
10:27 am
Henk Helmantel
Admin
Forum Posts: 1511
Member Since:
May 28, 2013
sp_UserOfflineSmall Offline

Hello Som,

This error is returned by the GSM modem and it means that the modem or mobile network is not able to send the message. The reason given is 'Resources unavailable', it is possible that the destination number is incorrect but there could be a number of other reasons why the network or modem is not able to send the message.

Regards, Henk

September 18, 2017
11:42 am
SOM MANETH
Guest
Guests

Dear supporter,
I had sent many messages, but some of them sent success and some error.
please take a look text below i got from send log.
========================================
status : 300, Error: Unknown error after PDU sent.
error : 47, CMS error: Resources unavailable, unspecified

Best Regard,
Som Maneth

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