Support forum

Advanced Search

— Forum Scope —

— Match —

— Forum Options —

Minimum search word length is 3 characters - maximum search word length is 84 characters

Portech mv-372
sp_NewPost Add Reply sp_NewTopic Add Topic
June 28, 2013
3:18 pm
Henk Helmantel
Forum Posts: 852
Member Since:
May 28, 2013
sp_UserOfflineSmall Offline

We have had another report about a similar problem with the PORTech MV-372, unfortunately we never received further feedback from this user and I do not know if the issue was resolved.

I would like to see the full communication log for the modem, is it possible to send the log to On this webpage you can find instructions how to enable communication logging. A log of 10-15 minutes would be ideal.

Regards, Henk

June 28, 2013
2:32 pm

Hello everyone,
i'm trying to set up the demo version, in order to buy the full once all is going well.
I'm having difficulties setting up my mv372 gateway, the configuration is very simple: all is default, create a gateway, portech one, then insert the ip address, the username and the password. When i click on test button it fails and this is the message:

- Open port: TCP/IP:115200,n,8,1:
- Logon parameters: username:@voip;password:@1234;]@module1;got!!

< voip

< ****
< user level = admin.
< command: logout, module1, module2, state1, state2, info.

< module1
< getting module 1 ...
< 0V0
< AT&F

If i go on, ignoring the error, the gateway is always in initializing state... in the events i have:

EventTime Event Source
28/06/2013 14:31:02 Serial port closed. GSM Modem Gateway
28/06/2013 14:31:00 Serial port "TCP/IP:115200,n,8,1:" open. GSM Modem Gateway

Any help?

Forum Timezone: Europe/Amsterdam

Most Users Ever Online: 494

Currently Online:
7 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Member Stats:

Guest Posters: 473

Members: 0

Moderators: 0

Admins: 1

Forum Stats:

Groups: 2

Forums: 3

Topics: 729

Posts: 2492

Newest Members:

, Henk Helmantel

Administrators: Henk Helmantel: 852