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GSM Modem Keep trying to connect PORT and not active at all
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September 13, 2016
1:27 pm
Henk Helmantel
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Forum Posts: 1488
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May 28, 2013
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Hello Deepak,

This behavior can have a number of causes ranging from hardware problems, problems with the SIM cards or problems connecting to the mobile network. One of the things you can try is setting the 'RebootBeforeInitialization' property in the advanced settings of one of the GSM Modem Gateways to 'False'. Some modems take a long time to recover from a forced reboot and it is possible that Diafaan SMS Server tries to connect to the modem before the reboot cycle is completed.

If this does not solve the problem then I would like to see the communication log for one of the modems. You can send the log to dms@diafaan.com. Please include the serial number of your license in the email.

Regards, Henk

September 13, 2016
1:53 am
Deepak
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Hi

We are using full edition. We have put 10 SIM , It worked fine first time but after, reboot the system all GSM modem are disabling with X sign on it. It is keep saying trying to connect port. I was waiting last 8-10 hours but its still trying to connect.

Could you please help me out for the same. Please find log for more details..

EventTime Event Source
13/09/2016 9:52:39 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:52:09 AM Pause 30 seconds to let the modem complete the reboot GSM Modem Gateway_1
13/09/2016 9:52:09 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:52:09 AM Send modem reboot command. GSM Modem Gateway_1
13/09/2016 9:52:09 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:52:09 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:52:08 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:52:08 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:51:37 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:51:07 AM Pause 30 seconds to let the modem complete the reboot GSM Modem Gateway_1
13/09/2016 9:51:07 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:51:06 AM Send modem reboot command. GSM Modem Gateway_1
13/09/2016 9:51:06 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:51:06 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:51:06 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:51:06 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:50:35 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:50:05 AM Pause 30 seconds to let the modem complete the reboot GSM Modem Gateway_1
13/09/2016 9:50:05 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:50:05 AM Send modem reboot command. GSM Modem Gateway_1
13/09/2016 9:50:05 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:50:04 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:50:04 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:50:04 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:50:04 AM Reset modem connection. GSM Modem Gateway_1
13/09/2016 9:50:04 AM Timeout error, no or unexpected response after GSM Modem command "AT+CGATT=0". GSM Modem Gateway_1
13/09/2016 9:49:33 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:49:03 AM Pause 30 seconds to let the modem complete the reboot GSM Modem Gateway_1
13/09/2016 9:49:03 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:49:03 AM Send modem reboot command. GSM Modem Gateway_1
13/09/2016 9:49:03 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:49:03 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:49:02 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:49:02 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:48:31 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:48:01 AM Pause 30 seconds to let the modem complete the reboot GSM Modem Gateway_1
13/09/2016 9:48:01 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:48:00 AM Send modem reboot command. GSM Modem Gateway_1
13/09/2016 9:48:00 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:48:00 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:48:00 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:48:00 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:47:29 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:46:59 AM Pause 30 seconds to let the modem complete the reboot GSM Modem Gateway_1
13/09/2016 9:46:59 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:46:59 AM Send modem reboot command. GSM Modem Gateway_1
13/09/2016 9:46:59 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:46:59 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:46:58 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:46:58 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:46:58 AM Reset modem connection. GSM Modem Gateway_1
13/09/2016 9:46:58 AM Timeout error, no or unexpected response after GSM Modem command "AT+CGATT=0". GSM Modem Gateway_1
13/09/2016 9:46:27 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:45:57 AM Pause 30 seconds to let the modem complete the reboot GSM Modem Gateway_1
13/09/2016 9:45:57 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:45:57 AM Send modem reboot command. GSM Modem Gateway_1
13/09/2016 9:45:57 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:45:57 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:45:56 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:45:56 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:45:25 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:44:55 AM Pause 30 seconds to let the modem complete the reboot GSM Modem Gateway_1
13/09/2016 9:44:55 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:44:54 AM Send modem reboot command. GSM Modem Gateway_1
13/09/2016 9:44:54 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:44:54 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:44:54 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:44:54 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:44:23 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:43:53 AM Pause 30 seconds to let the modem complete the reboot GSM Modem Gateway_1
13/09/2016 9:43:53 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:43:53 AM Send modem reboot command. GSM Modem Gateway_1
13/09/2016 9:43:53 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:43:53 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:43:52 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:43:52 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:43:52 AM Reset modem connection. GSM Modem Gateway_1
13/09/2016 9:43:52 AM Timeout error, no or unexpected response after GSM Modem command "AT+CGATT=0". GSM Modem Gateway_1
13/09/2016 9:43:21 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:42:51 AM Pause 30 seconds to let the modem complete the reboot GSM Modem Gateway_1
13/09/2016 9:42:51 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:42:51 AM Send modem reboot command. GSM Modem Gateway_1
13/09/2016 9:42:51 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:42:51 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:42:50 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:42:50 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:42:19 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:41:49 AM Pause 30 seconds to let the modem complete the reboot GSM Modem Gateway_1
13/09/2016 9:41:49 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:41:48 AM Send modem reboot command. GSM Modem Gateway_1
13/09/2016 9:41:48 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:41:48 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:41:48 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:41:48 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:41:17 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:40:47 AM Pause 30 seconds to let the modem complete the reboot GSM Modem Gateway_1
13/09/2016 9:40:47 AM Serial port closed. GSM Modem Gateway_1
13/09/2016 9:40:47 AM Send modem reboot command. GSM Modem Gateway_1
13/09/2016 9:40:47 AM Serial port "COM44:115200,n,8,1" open. GSM Modem Gateway_1
13/09/2016 9:40:47 AM Serial port closed. GSM Modem Gateway_1

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