Support forum

Advanced Search

— Forum Scope —

— Match —

— Forum Options —

Minimum search word length is 3 characters - maximum search word length is 84 characters

Gateway sends SMS but Connector does not
sp_NewPost Add Reply sp_NewTopic Add Topic
November 11, 2022
9:42 am
Mark Villanueva

Hi Henk,

I just noticed your reply now. I'll get the configuration file and send it to your email by today.

Best Regards,

November 8, 2022
2:35 pm
Henk Helmantel
Forum Posts: 1502
Member Since:
May 28, 2013
sp_UserOfflineSmall Offline

Hello Mark,

If a message sent with the GSM Modem Gateway is marked as 'Delivered' in the send log, it means that Diafaan SMS Server received a delivery report from the mobile network and that it is certain that the message was received on the mobile phone.

Depending on your configuration of Diafaan SMS Server, there could be number of reasons why you did not receive the message on the phone. If you send me the configuration file (menu options 'File-Export-Configuration') and the send log of one of the messages that you did not receive (right click on the message in the send log and select 'Export to file') I might be able to see what the problem is. You can send the files to email address

Regards, Henk

November 8, 2022
1:03 am
Mark Villanueva


Good day!

Just want to ask what could be the possible cause for such an issue. I've tried to use "Send Message" on the configured GSM Modem Gateway and I was able to receive the test message. However, when the connector sends messages, it shows up as "Sent" and "Delivered" on the Send Log but I was not able to receive the said messages. Hope you can help.

Best Regards,

Forum Timezone: Europe/Amsterdam

Most Users Ever Online: 529

Currently Online:
6 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Member Stats:

Guest Posters: 677

Members: 0

Moderators: 0

Admins: 1

Forum Stats:

Groups: 2

Forums: 3

Topics: 1149

Posts: 3928

Newest Members:

, Henk Helmantel

Administrators: Henk Helmantel: 1502