Log modem problems

Step 1: Enable communication logging

Exchange Send Connector

Double click on the GSM Modem Gateway to edit the GSM Modem Gateway properties and select Advanced. Set the LogCommunicationToFile property to True.

Step 2: Send and receive some messages

Exchange Send Connector

Send one or more messages with the modem and send one or more messages from another mobile to the modem.

Step 3: Open the communication log file

Exchange Send Connector

Click on Show folder in the status window of the GSM Modem Gateway to open the communication log folder. The file with the same name as the GSM Modem Gateway contains the full communication log of the modem. You can open this file to troubleshoot the modem or email it to Diafaan to help with your support call.

Step 4: Disable communication logging

Exchange Send Connector

Double click on the GSM Modem Gateway to edit the GSM Modem Gateway properties and select Advanced. Set the LogCommunicationToFile property to False.